Thank you for choosing our pool cleaning service. By accepting our service, you agree to the following terms and conditions:
1. Service Schedule: Our pool cleaning service is available on a weekly, fortnightly or monthly basis as per your request. We will provide you with a schedule of your service, and we reserve the right to make adjustments due to unforeseen circumstances, such as inclement weather or equipment failure.
2. Access to the Pool: You must ensure that we have safe and unobstructed access to your pool area at the scheduled time of your service. If access is not possible, you will still be charged for the service.
3. Payment: Payment is due at the time of service unless otherwise agreed upon. We accept cash, credit card, or bank transfer. If payment is not received within 7 days, we reserve the right to suspend our service until payment is received.
4. Cancellation and Rescheduling: If you need to cancel or reschedule your service, we require at least 24 hours notice. Failure to provide notice will result in a fee of 50% of the scheduled service charge.
5. Liability: We will not be held responsible for any damage or injury caused by the use of our service, including but not limited to damage to property or injury to persons or pets. We strongly advise that you keep children and pets away from the pool during and after our service.
6. Chemicals and Equipment: We will use our own pool cleaning equipment and chemicals unless otherwise requested by you. We will not be held responsible for any damage caused by the use of our equipment and chemicals if used according to the manufacturer's instructions.
7. Health and Safety: Our staff will adhere to all health and safety regulations and best practices, including wearing appropriate personal protective equipment. We ask that you also take appropriate measures to ensure the safety of our staff, such as keeping the pool area free from hazards.
8. Termination: Either party may terminate this agreement at any time by giving written notice. If you terminate this agreement, you will be responsible for payment of any services rendered up to the termination date.
9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of New South Wales, Australia.
By accepting our service, you agree to these terms and conditions in their entirety. If you have any questions or concerns, please do not hesitate to contact us.
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